Tag: Interviews

iShack Project Interviews with SS20 Users

The iShack Project

Specialized Solar Systems is involved as the primary supplier of DC micro-grids for the iShack...

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Name *
First
Last
Email *
Contact Number *
(Above) Daytime contact number (mobile number preferred).
City or town or nearest to the intended installation? *
(Above) Location that you intend to use the solar system for radiation factor.
Country
Type of property *
Residential / Domestic
Commercial
Rural / Agricultural
Type of energy system? *
(Above) Choose the energy system that you are thinking of installing
Solar panel mounting location? *
(Above) Where will your solar panels be installed? If 'Other' please elaborate in 'Additional comments'
kWh used in a 24-hour period*?
*(Above) Enter the maximum kWh or units from your electricity meter consumed/required over a full day
kWh used in the evening from 5PM-7AM* ?
(Above) Enter the typical kWh or units from your electricity meter consumed/needed from 5PM to 7AM
Any additional comments?

Charl Beukes

06:53 02 Jan 25

Really nice shop. Thank you for helping me.

hardy gouws

20:50 13 Dec 24

AJ MD

10:13 05 Dec 24

Great service and professional people. Will recommend them to anyone!

Gawie Malan

15:51 30 Nov 24

Leon Landsberg

09:17 29 Nov 24

Raymond

15:42 28 Nov 24

I had Specialized Solar Systems install a hybrid solar and battery backup system, and I couldn’t be happier with the result. They set up a Victron 5kVA x 2 system, paired with 3 x 5400kWh batteries and 2 MPPTs to support two banks of solar panels. The team was professional, accommodating, and truly went above and beyond throughout the entire process.Their pricing for high-quality equipment is unbeatable, and their after-sale service is absolutely fantastic. The system has been running flawlessly for 11 months now. I also opted for the 10-year warranty (instead of 5 years), and the peace of mind it brings is worth every cent.If you’re looking for top-notch solar solutions in the area, look no further—there’s nobody better! Highly recommended!

Noel Oberem

11:17 28 Nov 24

Another year has gone bye and our installation is 2 years old. SSS Did an excellent job installing what is without doubt superior equipment, Victron. I live in Worcester and opted not to use the locals. Got a better job done by a good team. Follow up and service since is without complaint.

Phillip Van Der Merwe

10:33 28 Nov 24

Good aftersale service. Thank you

Koos Griebenouw

10:15 28 Nov 24

Jacques De Villiers

Specialized Solar Systems is a special company. They are not only selling you a solar system, but also have excellent after sales support. My system had a technical issue, which was resolved by them on the same day I reported it. Thank you!

Simon Dyball

15:18 18 Nov 24

Great service, installation was quick and professional.

Dave Barnes

12:27 13 Nov 24

I am very happy with the service. The installation was well managed, the system has worked well, and I am pleased with the results.

Edie Homan

15:33 12 Nov 24

Excellent product, with excellent experienced customer service staff. Always willing to help, advise or be helpful with upgrades. Can highly recommend SSS

Sylvia Gurney

17:16 07 Nov 24

Exceptional!!

Nelis Willers

18:30 04 Nov 24

Terence Atterbury

10:23 01 Nov 24

Highly Professional service & conduct.After sales service is outstanding.

14:54 30 Oct 24

Jonathan and his team are some of the most professional Solar Installers I have had the pleasure of dealing with. Their knowledge and product options are extensive and complimented by their customer centric solution approach. I found their post installation service great and I can recommended them with confidence.

Mark Harvey

14:50 30 Oct 24

Robert Haarburger

11:35 30 Oct 24

All good

Veronika Reich

10:34 30 Oct 24

We have had no issues over a long period, so there was no need to contact you guys. I do know however if I do contact you with a problem you are always available immediately.

Colin Fair

12:33 21 Oct 24

Incredible product knowledge and professional, friendly staff. Thank you

Jacobus Smit

09:10 11 Sep 24

Very good service from the beginning. Bobby assisted me very professionally in getting the best option. The installation was done quickly and neatly, Lee and his team worked together as one. I am very happy with their service and can highly recommend them.

herman erasmus

08:33 05 Sep 24

I HAD A SYSTEM INSTALLED IN 2017 (42 PANELS 15KVA INVERTER AND 30/24 LITHIUM BATTERY)AND EVER SINCE ALWAYS HAD GOOD SERVICE, LAST YEAR I ADDED A SYSTEM TO THE FARM AND CABIN. (10 PANELS ,5KVA INVERTER SYSTEM)

Francois De Wet

08:50 03 Sep 24

Daniel Roux

07:48 03 Sep 24

Specialized Solar Systems (SSS) is very professional in its services and products. SSS has always provided us with worry-free support/services at the best possible prices. Bobby / Ryan / Lee thank you very much it is appreciated

Charl Möller

15:29 02 Sep 24

We had inverter and battery installed in August 2022. In February 2023 we contracted SSS again for panels and another battery. The service was very good both times and the equipment is working faultlessly. Will gladly recommend SSS to future customers.

Wilhelm Daniel Vermeulen

11:24 02 Sep 24

Product good and service on tops

Pam Ross

09:25 02 Sep 24

Excellent Service at all times !SSS is the Best !

Paul van Niekerk

08:18 02 Sep 24

Top rated- Professional customer service with attention to detail

rahasya lavoipierre

07:36 02 Sep 24

always helpful and knowledgeable and willing to helpglad to have them as my supplierkeep it up

Andre van Straaten

05:08 28 Aug 24

Excellent service, sorted my Solar charging problem out! Thanks

Marè Collett

18:30 27 Aug 24

Jenny Coetzee

15:30 27 Aug 24

Many of our friends have used your service.I will gladly recommend your service to the public.

Willem Adrian

13:37 27 Aug 24

The support and advice received from John and team is excellent, and accurate. With a wide spectrum of solar products and self built units, it makes a decision a lot easier.Well done !

11:32 27 Aug 24

Johan labuschagne

06:37 27 Aug 24

Professional,on time and great service/price.

Johan Vermeulen

07:07 15 Aug 24

Natasha Reznichenko

06:32 27 Jul 24

Gert Fourie

06:56 24 May 24

This business and its people are just in another class. Great service and top-notch after-sales service. Gerrie and Malherbe are real stars.Your service and kindness is appreciated. Surely an example for many!!

Paul Richard Zwarts

13:08 13 May 24

Very professional experience from initial brief to implementation & follow up. Ray & his team were provided a wonderful service & the the Solar PV System has met our expecations

Guy Rice

06:57 10 May 24

Jonathan and his team are the best!Thank you for your great support and service.

unmesh.jagtap

00:57 10 May 24

carole lewis

13:31 09 May 24

First class service with a lack of in depth explanation. In time I was able to sort it out in my mind. Dealt with Ryan Gill who proved his dedication both to me and your company. I would have no hesitation in recommending your company to anyone seeking an installation.

P M

09:58 09 May 24

Incredible! I am so glad I chose SSS, totally competent, fantastic support, great communication, from technical to dale, to accounts, to administration.. and what a wonderful intelligent and reliable system.. i could not be happier with my choice.. for them it’s all about the customer.. thank you

Brigitte Behrmann

15:16 23 Apr 24

Have had my system for 3 years now, been a life saver!! Had our first maintenance procedure and solar panel cleaning service today. I love how professional the team are, knowledgeable of their product, friendly and customer orientated. Thanks SS George team and Bobby, another happy customer.

Louis Botha

11:54 27 Mar 24

Bobby and team thank you for your friendly ,efficient and proffesional service. It was such an nice experience dealing with you.You delivered the system sooner than I expected and it was neatly installed.I will recommend you to everyone and has already.Keep up your good work.Louis Botha

John Coates

09:15 04 Sep 23

I have been dealing with SSS for several years, organized a Solar system from my design with their specialized advice, bought the components at good prices and installed it. It was so good to have their backing as when I did have problems with their equipment, they were very quick to get it replaced without any fuss. Excellent service.

Christopher Horsley

14:54 20 May 23

Specialized Solar Systems installed my home solar system (inverter, battery, solar panels) with the utmost of professionalism and technical competence right from sales to the installation staff. A very happy customer. Thank you. Perhaps an area of improvement could be more effective internal communication between sales and the installation team. Best, Chris Horsley.

Carol Cronje

13:53 17 May 23

Excellent products and exceptional service makes choosing Specialized Solar Systems as our well researched solar service provider four years ago, the best choice that we could have made. Friendly and professional service with our initial installation, an extension to our solar system and all the questions and adjustments over the past years. You guys remain undoubtedly the BEST !!

Everest Dekker

03:59 07 Apr 23

A great end result from a dedicated, professional and very hard working SSS team that didn't leave until our installation in Oudtshoorn was done way past office hours. These guys won't give up no matter how long it takes! Finally we are less dependent on Eskom and what a wonderful feeling and privilege. Thank you Malherbe, Gerrie, Bobby, Madoda, Quinton and Mr. positive (owners, please mention his name in your reply) Just bear in mind that the current demand is very high so keep your expectations realistic regarding installation time frames.

George Jennings

08:51 06 Apr 23

We were referred to Specialized Solar System by a close business colleague. It has been a breeze dealing with Bobby Hodgson and his team. Our installation was very neatly installed and is all up and running very efficiently. Added to this is SSS are Green Card accredited which adds more peace of mind that we have chosen a well established quality Company. Thank you guys!!

Gareth McDonald

09:19 27 Jan 23

SkyNet Solar is proud to be an Associated Partner of SSS. It's an absolute privilege to work with such a knowledgeable and enthusiastic team!!The ongoing product development and innovation is truly impressive. We have been incredibly impressed with the quality and reliability of the EnergyDock and StorageDock range, as have our customers.

Martin Warnes

13:46 12 Sep 22

The guys at Approved Solar provided a very high quality and professional service They were extremely helpful, providing answers when needed and keeping us up to date. The installation far exceeded my expectations and unlike what is the norm these days the service provided was above and beyond. I would have no hesitation recommending any solution recommened by these guys.

Ben Olivier

09:22 08 Sep 22

I recently had an issue with my Inverter and the team managed to update software to it and fix the problem remotely and in record time

Alda Lambrechts

11:23 10 Aug 22

Thank you to Bobby and the team for excellent work!!!!

Carl Firmin

16:18 28 Jul 22

Excellent workmanship and service. Neat job. Value for money. Good advice on our requirements, after sales follow up and speedy feedback on questions. Thanks Bobby & team! We really happy with our tailored solar system solution.

Sharon de Reuck

09:52 27 Jun 22

What a pleasant experience! Thank you Bobby Hodgson and Team SSS, you are all amazing and what was daunting at first became the best experience and decision to make. Highly recommended.

Miena Bester

07:12 10 Jun 22

Excellent service, great system. Thank you Bobby and team. You are awesome!

Tulz M

20:33 12 Dec 20

I used the Gauteng supplier, Approved Solar Systems, and I truly appreciate the professionalism showed by the team. They consulted on my needs and answered all of my questions. The turn around was really fast. Most importantly they were warm and friendly to deal with. The positive experience was worth every penny. Thanks for an amazing service...it's a lost art these days.

Ronel Pieterse

15:04 05 Nov 20

Professional, knowledgable, on time. I appreciated the attention to detail and answering my endless questions and requests to quote. With so many solar charlatans out there these days; this is one company you can trust!

lukas du preez

07:08 14 Oct 19

I was very satisfied with the professionalism and quality of the service provided by SSS at my home in Welgelegen George, installing a solar system.To put the cherry on top, I was informed by SSS about 2 weeks after the job was finished and paid for, that I have overpaid them by R32000 and that they would refund me! I was not aware of this and they could have kept quiet and I would never have known. This reflects great business ethics and I can really recommend these guys!

Martiens Prinsloo

09:49 20 May 19

I've been investigating a solar solution for our house in Randburg for the past 5 years. From all the interaction I had with various companies SSS is by far the most professional. They are the only company that was willing to do a decent study of our power usage before making a recommendation of what is needed. The level of service I received was world class. The CEO was actually interacting with me directly via phone and e-mail and explaining everything in a way I can understand. Thank you for time Jonathan! You and your team really showed what service is all about. The installation is very neat and I can already see a huge reduction in my grid consumption. No need to stress about load shedding anymore.

Des Muller

08:53 04 Mar 15

I like when people know their stuff and are not too wrapped up in their expertise to spend time with those who are not so knowledgeable to explain things. I had a good experience and liked the calm confidence the staff projects.